Alex Connects City Services
Alex Connects is a 24-hour, on-line service offered to the Citizens of Alexandria for assisting with general information and non-emergency service requests. Use our knowledge base article search to locate information about your question or issue. If additional assistance is needed, submit a service request using the “Create Service Request” link below.
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Thank you. We look forward to serving you.
View knowledge base information or log in to check service request status
Click Here to access general information about city services.
Create Service Request
Click Here to create a request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
If you would like to contact the City of Alexandria by phone, please refer to the contact directory below:
Alexandria Connects – 441-6231
The Alex Connects Program is applicable to the following City Services:
ATRANS
Animal Control
Building Services
Code Enforcement Services
Motor Pool
Recreation and Parks
Streets and Drainage
Sanitation
Traffic and Sign Shop
Urban Forestry
Alexandria Zoological Park
Contacts by Department
Code Enforcement Services – 441-6011
Customer Service – 441-6310
Electric Distribution – 473-1301
Gas Distribution – 441-6018
Water Production and Distribution – 441-6215
Wastewater – 441-6240
